Departments > Sales and Marketing Team
The sales and marketing department comprises of:
1. Sales team both local and export
2. Marketing team
3. Customer service
The marketing and sales teams convey the same corporate brand and product positioning messages throughout the awareness-to-decision process. The company's senior marketing and sales executives work together and make sure everyone understands how to deliver the company's messages.
Data about lead, prospects, and customers is managed with a unified database that is used by both the marketing and sales teams. The marketing department normally collects research information about a lead and identifies the source of the sales lead, then passes it to the sales team.
The Customer Service team is responsible for handling order processing, product and service questions, pricing information, system transfers, and general inquiries. When contacting us, please use the method that is most convenient for you-via electronic mail, telephone, fax, or postal mail. Our staff members are knowledgeable, courteous professionals who have the resources to answer any questions you may have.
Tel: +254-(0)2194415/6/7/8
Fax: +254-(0)2194414
E-mail: feedback@interconsumer.co.ke
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